Shipping & Delivery
Shipping rates
- Standard UAE delivery: AED 30
- Remote and outlying areas, including Al Gharbia (Western Region): AED 50
- Free shipping on orders over AED 1,000
Where we deliver
We currently deliver to all seven emirates of the UAE. International shipping is not available at the moment.
Processing and delivery times
Every With Hart piece is personalised and made to order, so processing and delivery times depend on the product, the engraving requested and the quantity ordered.
- Most UAE orders are delivered within 3-10 business days from the date of order confirmation.
- Large or bulk orders may need extra preparation time. We will let you know if yours does.
Personalisation details
Please double-check the spelling of any names or initials before you pay. Because each piece is engraved specially for you, we engrave exactly what you submit.
Gift-ready packaging
Every order is prepared in our signature gift-ready packaging at no extra cost.
Tracking your order
Once your order ships, you will receive an email with a tracking number so you can follow your delivery.
Delivery details
Damaged or incorrect items
If your order arrives damaged, defective or incorrect, please contact us within 24 hours of delivery. See our Returns & Refunds page for details.
Questions
Email us at info@with-hart.com and we will reply within one business day.